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Dear valued guest, Thank you for taking the time to leave us a review of your recent stay at Royalton Chic Cancun. But booking is still done through the Royalton CHIC website, and there is no way to add your Marriott number to your reservation. Overall, I think this place is great for the carefree turn up crowd. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It took an hour to get to us, and my omelet and my friend's french toast was cold by the time the food arrived. With four different check-in counters available, we still had to wait about 10 minutes for someone to be able to get us checked in. Lastly one of my favorite things DC offered was access to the rooftop pool. Are there any historical sites close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Bring damp rids and your own blankets. He was really friendly and highly responsive to our needs and questions. What food & drink options are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? What are some of the property amenities at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Food was scarce in the Diamond club reception area, and drinks were pour your own, no bar like at the Royalton Riveria. I recommend the nachos and the tacos which I made carne asada instead of Al pastor. Shae Dureault x7272. Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort The concierge held desk is the one area I felt service fell short. Dos XX (draft-only cans are ok ) and Sol Cerveza are just not cutting it for those of us that only drink beer. I dont think so. OurAll-In Luxury experiences and exceptional locations make our resorts award-winning traditions for you to enjoy. Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. Our staff takes great pride in providing friendly and welcoming service, and we are delighted that they made you feel like the most important guests in the world. Is parking available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Luckily, we do have some early risers so that was probably why, there is not a lot of lounge chairs, but as I said we never had an issue and though the pool is not large there was plenty of room and we never felt crowded. Mini bar Mini bar was stocked well, Dos Equis, Sol and Coors Lite, water, chips, coke, lite coke, and some juices but they were opened so we just dumped them out, some had chocolate milk. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Your room key is your resort bracelet best invention ever, we knew this about Royalton as most of us have stayed in other Royalton Resorts in Dominican (Chic) and Rivera Maya (Royalton Riveria Cancun). The Royalton Chic offers a variety of dining options a buffet with a little bit of everything, Asian-inspired cuisine, a Mexican restaurant, a sports bar, a steakhouse and a cafe for specialty coffee, baked goods and gelato. We did have to fill out a health questionnaire, but this extra step wasn't a hassle and immediately gave us the impression that they were taking safety precautions seriously something my companion and I both appreciated. Like most hotels and resorts, they do require you to have a card on file for incidentals. We didnt eat at the Mexican Agave restaurant. The views cant be beat. Great check in experience with Alejandro. Keep in mind that they do not have a menu, so have in mind what you want before you order. The buffet has a station for pretty much everything. Lastly, DC is not the same on the rooftop Level18 pool. We moved rooms after the first night because it smelled like mold and I think I saw mold spots on the mattress. Wish I had names to give, you can see they cared.Food for being an all-inclusive resort is delicious! If you're looking for exciting nightlife and a more tourist-focused experience, the hotel zone is a great place to be. When it comes to nightlife, the vibe matters. Terms apply to the offers listed on this page. The resort also offers fitness classes to guests, including sunrise yoga, kickboxing, boot camp classes, zumba and more. Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi. Another small irritation is that there was only one outlet and one USB plug-in between the two beds. Check here before booking an award fare. Sink your toes into the soft sand and enjoy a delectable meal accompanied by warm tropical breezes, views to the horizon, and the perfect company. Year Built: 2019. We ordered mango margaritas, a melted cheese and chorizo dish (which tasted as delicious as it sounds) and tacos. The beach cabana also had good food and service although I cant remember our server name unfortunately but he was fast paced with a positive attitude. We thank you for the kind review regarding the dining experience you had, especially by the Level 18 service and facilities. The Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only teams a beachfront spot with interiors straight from a glossy mag. I need coffee daily to function, and the Scoops Gelato and Caffe Lounge did not disappoint. I booked a luxury junior suite with a sunset view, which is the standard room. It was amazing! Bars- Lobby bar Always good and friendly service, drinks were plentiful and as strong as you liked them. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. Wow, its beautiful up there. It's an all-inclusive resort, and all meals, drinks (including alcoholic beverages) and 24-hour room service were included for both me and my companion in the room price. Total rooms: 180 {{title}} Hotel Details. Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. My spouse and I stayed at this resort the past week and I would say I have no complaints besides I wish I couldve stayed longer! Never had this issue in a room while visiting Cancun in April before. So happy we got him. The concert venue outside was also another area that was probably a live music lover's dream pre-pandemic, but it wasn't as enjoyable when having to stay six feet apart and in your chairs. This means your elite status won't be honored, either. Something to note across the board at almost every restaurant was the chairs. Blue Diamond Hotels and Resorts Inc. All rights reserved. Our daughter was sick and him and Laura told us where the nearest pharmacy was and even went with my husband and her to get a zpack, they proceeded to check on her until she was feeling better. Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only: Beautiful Newly Built Resort - See 5,056 traveler reviews, 7,724 candid photos, and great deals for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only at Tripadvisor. There were plenty of lounge chairs and we never had a problem getting one when we did go over there. Felipe was great with room service, Brandon was an awesome server at the 16th floor rooftop pool. Erick texted me so that I could message him, again what a dream. We're sorry to hear that the Diamond Club upgrade didn't meet your expectations in terms of value. SPA- We did the hydrotherapy session, do it dont think about it, we havent done it at other resorts and now wish we would have. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. Call. We were very pleased with our new room. Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Not sure about service because we didnt hang out there much. Boulevard Kukulcan, Km 9.7 Zona Hotelera, Cancun 77500 Mexico, Lock in the lowest price from these sites. Make sure to sign up for TPG's daily newsletter and never miss a hotel review. It's especially gratifying to hear that the service was impeccable and that Emmanuel, your butler, was so attentive and accommodating. Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership. Thanks guys you made the water aerobics a lot of fun, Dear trinprincessThank you for sharing your review on TripAdvisor. This site does not include all credit card companies or all available credit card offers. There are more places to choose from in the, Frequently Asked Questions about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. They even hand-made the tortillas as we ordered. There was another outlet by the desk. There is a rooftop pool area available to all guests, though the cabanas, food and alcoholic drinks ordered from the rooftop cost extra. Ask trinprincess about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask Abraham R about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask christineb1201 about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only.